Contact RateLens
Need help with your account, a fragrance fact or a shopping link? Email support@ratelens.com.
Email supportHelp us find the problem
Include the page address, what you were trying to do and what happened. For a catalog correction, include the exact fragrance edition and an official source when available. Never send passwords, account verification links or payment details.
Account and privacy requests
Use My shelves to manage your collection, export it or delete your account. If you cannot sign in, try password recovery or email us from the address associated with your account.
Purchases and returns
Contact the retailer or eBay seller about payment, delivery, returns or an existing order. RateLens does not process your purchase or hold your payment details.
Reports and image questions
Use the report control on a review to flag a community issue. For a source, image or other content concern, email us the relevant RateLens page and details so we can investigate.